Service Story Workshops: A procedure to reveal the customer's logic to inspire service innovation on the company board level

Forskningsoutput: Kapitel i bok/rapport/konferenshandling › Konferensbidrag › Vetenskaplig › Peer review

Originalspråk	Engelska
Titel på värdpublikation	The 21st Nordic Academy of Management (NFF) Conference
Utgivningsdatum	2011
Status	Publicerad - 2011
MoE-publikationstyp	A4 Artikel i en konferenspublikation
Evenemang	Nordic Academy of Management conference 2011 - Stockholm, Stockholm, Sverige Varaktighet: 20.08.2011 → 24.08.2011 Konferensnummer: 21

Nyckelord

@inproceedings{b69129e0323a41f88370e4b3e1a2230d,

title = "Service Story Workshops: A procedure to reveal the customer's logic to inspire service innovation on the company board level",

keywords = "512 Business and Management, KOTA2011",

author = "Tore Strandvik and Nyman, {Henrich Bertel}",

note = " Volume: Proceeding volume: ; 21st Nordic Academy of Management conference (NFF), NFF ; Conference date: 20-08-2011 Through 24-08-2011",

year = "2011",

language = "English",

booktitle = "The 21st Nordic Academy of Management (NFF) Conference",

}

TY - GEN

T1 - Service Story Workshops: A procedure to reveal the customer's logic to inspire service innovation on the company board level

AU - Strandvik, Tore

AU - Nyman, Henrich Bertel

N1 - Conference code: 21

PY - 2011

Y1 - 2011

KW - 512 Business and Management

KW - KOTA2011

M3 - Conference contribution

BT - The 21st Nordic Academy of Management (NFF) Conference

T2 - 21st Nordic Academy of Management conference (NFF)

Y2 - 20 August 2011 through 24 August 2011

ER -