Servitization as a competitive difference in humanitarian logistics

Graham Heaslip; Gyöngyi Kovacs; David B. Grant

doi:10.1108/JHLSCM-08-2017-0042

Servitization as a competitive difference in humanitarian logistics

Graham Heaslip
, Gyöngyi Kovacs
, David B. Grant

Galway-Mayo Institute of Technology

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

20 Citeringar (Scopus)

Sammanfattning

Purpose
The purpose of this paper is to present a literature review and conceptual consideration of servitization in humanitarian logistics (HL) and provide a research agenda for HL scholars and insight for practitioners and by doing so will fill a gap in existing research and practice.

Design/methodology/approach
The paper uses a literature-based approach that extends concepts usually applied in a commercial context to the area of HL.

Findings
The paper initiates a discourse on the importance of taking into account servitization in developing and managing effective emergency relief chains. This paper argues that a broader servitization paradigm needs to be integrated for international humanitarian organisations (IHOs) to maintain a competitive advantage.

Originality/value
The authors investigate servitization as a management innovation in IHOs and plot a research agenda for scholars.

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Journal of Humanitarian Logistics and Supply Chain Management
Volym	8
Nummer	4
Sidor (från-till)	497-517
Antal sidor	21
ISSN	2042-6747
DOI	https://doi.org/10.1108/JHLSCM-08-2017-0042
Status	Publicerad - 2018
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

FN:s SDG:er

Detta resultat bidrar till följande hållbara utvecklingsmål:

SDG 9 – Hållbar industri, innovationer och infrastruktur
SDG 16 – Fredliga och inkluderande samhällen

Nyckelord

512 Företagsekonomi

Åtkomst av dokument

10.1108/JHLSCM-08-2017-0042

JHLSCM_Heaslip_et_al._Servitization_paper_Accepted_Manuscript1Accepterat manuskript (AAM), 1,7 MB

OpenUrl-tillgänglighet

Fulltext

Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions
Kovacs, G. (Projektdeltagare), Kachali, H. (Projektdeltagare), Grant, D. (Projektdeltagare) & Haavisto, I. (Projektdeltagare)
H2020-BES-2015
01.05.2016 → 01.06.2019
Projekt: Externt finansierat projekt

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title = "Servitization as a competitive difference in humanitarian logistics",

abstract = "Purpose The purpose of this paper is to present a literature review and conceptual consideration of servitization in humanitarian logistics (HL) and provide a research agenda for HL scholars and insight for practitioners and by doing so will fill a gap in existing research and practice. Design/methodology/approach The paper uses a literature-based approach that extends concepts usually applied in a commercial context to the area of HL. Findings The paper initiates a discourse on the importance of taking into account servitization in developing and managing effective emergency relief chains. This paper argues that a broader servitization paradigm needs to be integrated for international humanitarian organisations (IHOs) to maintain a competitive advantage. Originality/value The authors investigate servitization as a management innovation in IHOs and plot a research agenda for scholars.",

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AU - Grant, David B.

PY - 2018

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AB - Purpose The purpose of this paper is to present a literature review and conceptual consideration of servitization in humanitarian logistics (HL) and provide a research agenda for HL scholars and insight for practitioners and by doing so will fill a gap in existing research and practice. Design/methodology/approach The paper uses a literature-based approach that extends concepts usually applied in a commercial context to the area of HL. Findings The paper initiates a discourse on the importance of taking into account servitization in developing and managing effective emergency relief chains. This paper argues that a broader servitization paradigm needs to be integrated for international humanitarian organisations (IHOs) to maintain a competitive advantage. Originality/value The authors investigate servitization as a management innovation in IHOs and plot a research agenda for scholars.

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KW - Servitization

KW - Service

KW - Humanitarian logistics

KW - Research agenda

U2 - 10.1108/JHLSCM-08-2017-0042

DO - 10.1108/JHLSCM-08-2017-0042

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JO - Journal of Humanitarian Logistics and Supply Chain Management

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Servitization as a competitive difference in humanitarian logistics

Sammanfattning

FN:s SDG:er

Nyckelord

Åtkomst av dokument

OpenUrl-tillgänglighet

Fingeravtryck

Projekt

Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions

Citera det här