TY - JOUR
T1 - The dark side of working online
T2 - Towards a definition and an Emotion Reaction model of workplace cyberbullying
AU - Vranjes, Ivana
AU - Baillien, Elfi
AU - Vandebosch, Heidi
AU - Erreygers, Sara
AU - De Witte, Hans
PY - 2017/4/1
Y1 - 2017/4/1
N2 - The introduction of new technologies created avenues for new forms of bullying. Despite an impressive body of research on cyberbullying amongst youngsters, studies in the work context have largely neglected its electronic counterpart. In this study, we define workplace cyberbullying and propose an Emotion Reaction Model of its occurrence. Our model aligns with the main proposition of the Affective Events Theory (Weiss & Cropanzano, 1996), that emotions evoked by certain work events may fuel emotion driven behaviors. However, in our model these relationships are further specified combining different literature traditions. Making inferences from the workplace bullying literature, we suggest work stressors to be the work events leading to cyberbullying. Furthermore, building on the literature on cyberbullying amongst youngsters, computer-mediated communication and emotions, we propose discrete emotions of anger, sadness and fear to play a significant role in explaining this stressor-cyberbullying relation. In addition, different moderators (i.e., control appraisal and emotion regulation) of this relationship are suggested and implications of the model are discussed.
AB - The introduction of new technologies created avenues for new forms of bullying. Despite an impressive body of research on cyberbullying amongst youngsters, studies in the work context have largely neglected its electronic counterpart. In this study, we define workplace cyberbullying and propose an Emotion Reaction Model of its occurrence. Our model aligns with the main proposition of the Affective Events Theory (Weiss & Cropanzano, 1996), that emotions evoked by certain work events may fuel emotion driven behaviors. However, in our model these relationships are further specified combining different literature traditions. Making inferences from the workplace bullying literature, we suggest work stressors to be the work events leading to cyberbullying. Furthermore, building on the literature on cyberbullying amongst youngsters, computer-mediated communication and emotions, we propose discrete emotions of anger, sadness and fear to play a significant role in explaining this stressor-cyberbullying relation. In addition, different moderators (i.e., control appraisal and emotion regulation) of this relationship are suggested and implications of the model are discussed.
KW - Affect
KW - Emotion regulation
KW - Emotions
KW - Stressors
KW - Workplace bullying
KW - Workplace cyberbullying
KW - 512 Business and Management
UR - http://www.scopus.com/inward/record.url?scp=85007106946&partnerID=8YFLogxK
U2 - 10.1016/j.chb.2016.12.055
DO - 10.1016/j.chb.2016.12.055
M3 - Article
AN - SCOPUS:85007106946
SN - 0747-5632
VL - 69
SP - 324
EP - 334
JO - Computers in Human Behavior
JF - Computers in Human Behavior
IS - April 2017
ER -