Types of linkages between service characteristics and customer consequences

Natasa Golik Klanac

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig › Peer review

6 Citeringar (Scopus)

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	European Journal of Marketing
Volym	46
Nummer	3/4
Sidor (från-till)	313-330
Antal sidor	18
ISSN	0309-0566
DOI	https://doi.org/10.1108/03090561211202495
Status	Publicerad - 2012
MoE-publikationstyp	A1 Originalartikel i en vetenskaplig tidskrift

Nyckelord

@article{8a92310d663347c490587e6b280dd00e,

title = "Types of linkages between service characteristics and customer consequences",

keywords = "512 Business and Management, KOTA2012",

author = "{Golik Klanac}, Natasa",

year = "2012",

doi = "10.1108/03090561211202495",

language = "English",

volume = "46",

pages = "313--330",

journal = "European Journal of Marketing",

issn = "0309-0566",

publisher = "Emerald Group Publishing",

number = "3/4",

}

TY - JOUR

T1 - Types of linkages between service characteristics and customer consequences

AU - Golik Klanac, Natasa

PY - 2012

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DO - 10.1108/03090561211202495

M3 - Article

SN - 0309-0566

VL - 46

SP - 313

EP - 330

JO - European Journal of Marketing

JF - European Journal of Marketing

IS - 3/4

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