Understanding and advancing service experience co-creation

Elina Jaakkola, Anu Helkkula, Leena Aarikka-Stenroos

Forskningsoutput: Tidskriftsbidrag › Artikel › Vetenskaplig

Originalspråk	Engelska
Referentgranskad vetenskaplig tidskrift	Journal of Service Management
Volym	26
Nummer	2
ISSN	1757-5818
DOI	https://doi.org/10.1108/JOSM-02-2015-0045 https://doi.org/10.1108/JOSM-02-2015-0045
Status	Publicerad - 2015
MoE-publikationstyp	B1 Inlägg i en vetenskaplig tidskrift

Nyckelord

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title = "Understanding and advancing service experience co-creation",

keywords = "512 Business and Management",

author = "Elina Jaakkola and Anu Helkkula and Leena Aarikka-Stenroos",

year = "2015",

doi = "10.1108/JOSM-02-2015-0045",

language = "English",

volume = "26",

journal = "Journal of Service Management",

issn = "1757-5818",

publisher = "Emerald Group Publishing",

number = "2",

}

TY - JOUR

T1 - Understanding and advancing service experience co-creation

AU - Jaakkola, Elina

AU - Helkkula, Anu

AU - Aarikka-Stenroos, Leena

PY - 2015

Y1 - 2015

KW - 512 Business and Management

U2 - 10.1108/JOSM-02-2015-0045

DO - 10.1108/JOSM-02-2015-0045

M3 - Article

SN - 1757-5818

VL - 26

JO - Journal of Service Management

JF - Journal of Service Management

IS - 2

ER -