Workplace bullying across the globe: a cross-cultural comparison

Denise Salin, Renee Cowan, Oluwakemi Adewumi, Eleni Apospori, Jaime Bochantin, Premilla D'Cruz, Nikola Djurkovic, Katarzyna Durniat, Jordi Escartín, Jing Guo, Idil Išik, Sabine T. Koeszegi, Darcy McCormack, Silvia Inés Monserrat, Eva Zedlacher

Forskningsoutput: TidskriftsbidragArtikelVetenskapligPeer review

22 Citeringar (Scopus)

Sammanfattning

Purpose
The purpose of this paper is to analyze cross-national and cross-cultural similarities and differences in perceptions and conceptualizations of workplace bullying among human resource professionals (HRPs). Particular emphasis was given to what kind of behaviors are considered as bullying in different countries and what criteria interviewees use to decide whether a particular behavior is bullying or not.

Design/methodology/approach
HRPs in 13 different countries/regions (n=199), spanning all continents and all GLOBE cultural clusters (House et al., 2004), were interviewed and a qualitative content analysis was carried out.

Findings
Whereas interviewees across the different countries largely saw personal harassment and physical intimidation as bullying, work-related negative acts and social exclusion were construed very differently in the different countries. Repetition, negative effects on the target, intention to harm, and lack of a business case were decision criteria typically used by interviewees across the globe – other criteria varied by country.

Practical implications
The results help HRPs working in multinational organizations understand different perceptions of negative acts.

Originality/value
The findings point to the importance of cultural factors, such as power distance and performance orientation, and other contextual factors, such as economy and legislation for understanding varying conceptualizations of bullying.
OriginalspråkEngelska
Referentgranskad vetenskaplig tidskriftPersonnel Review
Volym48
Utgåva1
Sidor (från-till)204-219
Antal sidor16
ISSN0048-3486
DOI
StatusPublicerad - 2018
MoE-publikationstypA1 Originalartikel i en vetenskaplig tidskrift

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Styrkeområden och områden med hög potential (AoS och AoHP)

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