@inbook{8289c1bbec31492aa538884b6342b61d,
title = "You and Your Autopilot – How Consumers Perceive Semi-autonomous Cars",
abstract = "While autonomous vehicle (AV) technology has gained increasing attention, literature on consumers{\textquoteright} adoption behavior towards AV is still limited. In this article, we explore consumers{\textquoteright} perceptions of a real-life, on-road experience with a SAE Level 2 semi-autonomous car and the influence on drivers{\textquoteright} trust beliefs and appraisal of autonomous cars. We propose that acceptance of AV technologies is based on a holistic experience consisting of cognitive absorption, cognitive appraisal, and affective appraisal.",
keywords = "512 Business and Management",
author = "Sven Tuzovic and Stefanie Paluch",
year = "2020",
month = jul,
doi = "10.1007/978-3-658-30168-2_11",
language = "English",
isbn = "978-3-658-30167-5",
series = "Forum Dienstleistungsmanagement",
publisher = "Springer",
pages = "273--293",
editor = "Manfred Bruhn and Karsten Hadwich",
booktitle = "Automatisierung und Personalisierung von Dienstleistungen",
address = "International",
}